Your privacy matters to zipo99. This Privacy Policy explains how we collect, use, protect, and store your personal information in compliance with international data protection standards.
Last Updated: January 1, 2026 | Effective Date: January 1, 2026
Your Privacy Rights: At zipo99, we are committed to protecting your personal data and respecting your privacy rights. This Privacy Policy describes how we collect, use, share, and safeguard your information when you access or use the zipo99 Platform. By creating an account or using our services, you consent to the data practices described in this policy. If you do not agree with our practices, please do not use the Platform.
zipo99 (the "Platform", "Company", "we", "us", or "our") operates an online betting and casino platform at zipo99.cam. We are committed to protecting the privacy and security of our users (the "User", "Player", or "you") and handle all personal data in accordance with applicable international data protection regulations and our internal security policies.
This Privacy Policy applies to all personal information collected through the zipo99 website, mobile applications, customer support channels, and any other services we provide. It should be read in conjunction with our Terms & Conditions and Responsible Gaming Policy.
To provide you with a secure and personalized betting experience, zipo99 collects several categories of personal information. We only collect data that is necessary for operating your account, processing transactions, complying with legal obligations, and improving our services.
When you register for an account, verify your identity, or contact customer support, you provide us with the following types of information:
When you access or use the zipo99 Platform, we automatically collect certain technical and behavioral data:
In certain circumstances, we may receive information about you from third-party sources, including:
zipo99 uses your personal information for the following legitimate business purposes:
You may opt out of marketing communications at any time by adjusting your account settings or clicking "unsubscribe" in our emails. Transactional and security-related communications (e.g., withdrawal confirmations, password resets) cannot be opted out of.
zipo99 does not sell your personal data to third parties. However, we may share your information with trusted partners and service providers under the following circumstances:
We work with third-party service providers who perform functions on our behalf. These entities have access to your personal data only to the extent necessary to perform their specific tasks and are contractually obligated to protect your information:
We may disclose your personal information if required by law or in response to valid legal processes, including:
In the event that zipo99 undergoes a merger, acquisition, reorganization, or sale of assets, your personal data may be transferred to the acquiring entity. We will notify you via email or prominent notice on the Platform if such a transfer occurs.
We may share your information with third parties when you explicitly consent to such sharing, for example, if you participate in a co-branded promotion or third-party integration.
zipo99 takes the security of your personal data seriously and employs industry-standard technical and organizational measures to protect against unauthorized access, disclosure, alteration, or destruction.
Your Responsibility: While we implement robust security measures, you are responsible for maintaining the confidentiality of your account password and login credentials. Never share your password with anyone, and log out of your account when using shared or public devices. If you suspect unauthorized access to your account, contact us immediately at [email protected].
zipo99 retains your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
For active accounts, we retain your personal information for the duration of your account's existence plus a retention period required by law (typically 5–7 years after account closure for financial and KYC records).
If you close your account or your account becomes inactive for an extended period, we will retain your data as required by international gaming regulations, anti-money-laundering laws, and tax authorities. After the legal retention period expires, we will securely delete or anonymize your data.
If you opt out of marketing communications, we will stop sending promotional messages but retain a record of your opt-out preference to ensure we do not contact you again.
Depending on your jurisdiction, you may have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. To submit an access request, contact us at [email protected] with the subject line "Data Access Request." We will respond within 30 days.
If any of your personal information is inaccurate or incomplete, you may update it directly through your account settings or contact our support team for assistance.
You may request deletion of your personal data, subject to certain legal exceptions. We may be required to retain certain data for regulatory compliance, fraud prevention, or legal obligations even after you request deletion.
You may request that we restrict the processing of your personal data in certain circumstances, such as if you contest the accuracy of the data or object to its processing.
Where applicable, you have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another service provider.
You may object to our processing of your personal data for marketing purposes at any time. You may also object to processing based on legitimate interests in certain situations.
If we process your data based on your consent (e.g., for marketing communications), you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing conducted prior to withdrawal.
To exercise any of these rights, please contact us at [email protected]. We may require identity verification before processing your request.
zipo99 uses cookies, web beacons, and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver personalized content.
Cookies are small text files stored on your device by your web browser. They allow the Platform to remember your preferences, keep you logged in, and track your activity for analytics purposes.
You can control cookie settings through your browser. Most browsers allow you to block or delete cookies, though doing so may affect your ability to use certain features of the Platform. To opt out of marketing cookies, adjust your cookie preferences in your account settings.
The zipo99 Platform may contain links to third-party websites, game providers, or payment processors. This Privacy Policy does not apply to those third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access through our Platform.
zipo99 operates internationally and may transfer your personal data to servers located outside Indonesia for processing and storage. We ensure that all international data transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards (such as standard contractual clauses) are in place to protect your data.
zipo99 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. When we make changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or in-app notification.
Your continued use of the Platform after changes are posted constitutes acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your data.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Acknowledgment: By creating an account or using the zipo99 Platform, you acknowledge that you have read, understood, and agree to the data practices described in this Privacy Policy. If you do not agree, please do not use our services.
zipo99 employs multiple layers of security to ensure your personal information remains safe and confidential at all times.
All data transmitted between your device and our servers is protected by industry-standard 256-bit SSL encryption — the same technology used by banks and financial institutions worldwide.
Your personal information is stored in encrypted databases with restricted access controls. Only authorized personnel can access your data, and all access is logged and monitored.
zipo99 never sells, rents, or trades your personal data to third parties for marketing purposes. Your information is used solely to operate your account and comply with legal obligations.
We comply with international data protection regulations, including KYC (Know Your Customer) and AML (Anti-Money Laundering) standards required by our gaming license.
Independent third-party security firms conduct regular penetration testing and vulnerability assessments to identify and fix potential weaknesses before they can be exploited.
You have full control over your data. Request access, correction, or deletion at any time. We respond to all data rights requests within 30 days.
Read our comprehensive FAQ or contact our support team directly. We're here to address any concerns you may have about how your data is handled.